Frequently Asked Questions
WE OFFER FREE SHIPPING WORLDWIDE ON EVERYTHING IN OUR STORE (EXCLUDES FREE PRODUCTS)
For Free Promotional Products, shipping & handling costs: $8.99/product.
For Domestic Shipping: Average delivery is 2 weeks. On Some rare occasions, shipping might take a few more days.
For International Shipping: Delivery varies depending on your country custom's regulations. Usually, it varies between 2-6 weeks (with average being less than 30 days).
You can TRACK YOUR ORDER here.
If you would like faster shipping or more information, please leave us an inquiry here and we will respond within 24 hours.
Also, please be aware that we have no control over your country's time frames or the taxes that you may incur.
BY PLACING AN ORDER AND HAVING IT SHIPPED OUTSIDE OF THE USA, YOU ARE STATING THAT YOU UNDERSTAND SHIPPING TIME AND THAT YOU MAY INCUR CUSTOMS AND/OR DUTY TAXES OR OTHER CHARGES IN YOUR COUNTRY. THE SELLER IS NOT RESPONSIBLE FOR THESE.
Where are my items coming from?
Our warehouse is in America, but some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.
Will my orders be sent in one package?
For logistical reasons, items will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.
Why have I not received any order confirmation details?
Most likely this occurs because our customers have accidentally entered a wrong email address. Throughout the process we send multiple emails detailing the status of your order
If you believe you may have entered the wrong email please Contact US and we will fix it for you.
Are the "FREE" items really free?
YES! For our promotional items, all you have to pay is shipping & handling. The price of the item itself is $0.00 :)
How do I contact you?
If you still cannot find the answer to your question, please Contact Us and we will promptly get back to you!